Spot on sevice
...Paul Harewood
|
Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
|
Fast, efficient and value for money! Could not ask for more. All in all blooming marvellous
...Jody Roberts
|
Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
------------- -----------------------------
Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub
...Xiaobao CHEN
|
Yes all good
...kayyum abdul
|
Kept me informed all the time of progress of order good coms
...Reg Batcheler
|
Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods.
...Jo Ash
|
Arrived as ordered very satisfied,also good customer helpline,happy to recommend.
...john evanson
|
Responded and contacted quickly. They sorted out a basin that was no longer produced but they still managed to locate one 4 miles down the road. Cant fault them. Great service. Thanks
...James Costello
|
Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!
...Horse & Groom
|
£
£6031.16 
