Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks
...Liz Pounsett - Oakland Air Control
|
Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
|
Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly
...MRS S PILLING
|
While offering best value for this product, which is why I purchased, BUT delivery time of eight working days from order is simply too long for a business user. I will have to consider this delivery delay if ordering again.
Regards
R Page.
...Richard Page - R C Page. Machinery
|
prompt delivery and a competitive price.would recommend to others
...geoff vaughan
|
I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you.
...Elemental Heating
|
Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss.
...chris meadows
|
I ordered an Astracast sink on Monday evening and it was delivered Friday morning. Im happy with that turnaround time, however the sink didnt have a waste kit with it. Now that I search your site I find it for around £5, but would have to pay £12 to get it delivered. The waste kit page for WK0285 has a link to an Astracast pdf spec where I can see exactly which sinks come with a waste kit included, and for those that dont, the corresponding waste kit code to order. If that same pdf link was on the web page for SX0843SX sink that I ordered, then I would have worked this out and ordered the waste kit too. Or, as with other sites, it would be useful to have a related products link, as I cant imagine there are many people that want to buy a sink without its associated waste kit. Now although
...Melinda Irwin
|
Have received part thankyou for you help and quick servic
...Tom Cottingham
|
Excelent service, correct product delivered on time. what more could you ask. thanks to Jeanette on the Online support desk for her assistance.
...Barry McGurgan
|
£
£6031.16 
