Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
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Order was correct and delivered on time. A very easy and efficient experience. I will use this company again.
...Anthony Lelli - Swalcliffe park school
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Very quick and efficient service. It was great having email updates letting me know when the package was sent and the expected delivery day. A much better experience than my local plumbing centre where the customer service is dismal. Thank you. Well be back if we ever need anything else.
...Mrs G G Murden
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before
...Duncan Kerr
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Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working.
...terence arch
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much.
...Roy King - na
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Fast delivery at a low price.
I would recommend your company, thanks.
...Alan J. Massey
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There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end.
...Alexander George Todd
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Great service - delivered as promised
...Anthony Hogg
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At first I wasnt going to order from you as I wanted to pay over the phone with a card and I was told your company only took orders on line.
For me thats a pain, I just want to pay over the phone and be done with it. Im still disappointed .
That aside once the order was taken on line all went very well, my order even came 2 days early.
Martin.
...martin brownjohn - MSJ Maintenance
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£
£1.23 
