Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again.
...Lawrence
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Excellent service. Ordered items lunchtime and they were delivered by personable delivery guy before 9 am the following morning!
Goods as ordered.
...Rosemarie Bradshaw
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Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
...Janet Doohan
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Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again
...Michael Leonard
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Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey
...nigel bailey
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I never realize thah i will get spare so quick with in 24 hours. Thanks for very good service and keep it up. I will deall with you in future if I need you thanks again and kind regards M Vadher
...Mr Mohanlal Vadher
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Dear,
I recived my shipment,everything is ok.
Regards
...Ljubomir - Tehnoservis LakuĊĦ
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Thank you for your excellent service,i was disapointed when you forgot to despatch the tap,but you responded quickly when reminded.I am pleased to have dealt with you and will be happy to return when other items are required.
...A.E.Green
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Basin arrived safely and on time. I appreciated being given a timescale for delivery when I ordered and updates to confirm despatch and delivery date.
Your price was the best I could find on the internet and service was excellent.
I would use your site again. thankyou.
...alison barnsby
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£
£1341.07 
