We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine. ...Joan Walker
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Happy with the service. Received the order today in first class condition. ...Martin Crockford
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thank you for a very promt and eficient service part works a treat recomend your company to everyone will use you again.
Adrian Jarvis Maintenance Manager ...Adrian Jarvis rspb
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Cheap, good communication and promt delivery. ...Nick Gribble
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Expensive delivery for speed
...Mark Taylor
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Excellent customer service, keeping us informed about the delivery date for our order: thank you! ...Maurice Whitehead
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Great service, before, during and after sale. ...Preston Trevor Farrington
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Kept up to date with progress of the order. Goods arrived on date predicted. Orders staff dealt very well with another order for a tap which had been discontinued. Can recommend your service to others. ...Mrs Linda M Worthington
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Very helpful and prompt speedy delivery. ...Brett McLellan - Iona Properties
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