|Good communications and service.
|Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
|Your service, your online booking, the result were excellent.
The product arrived in good order and rapid.
Could safely recommend your business to anyone.
|The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
|Found the service from mytub first class,
Thanks very much, will certainly use again :
...Adrian Robinson - A
|Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again.
|excellent service, all you want from an online service. thank you
|Kept informed of when deliveries would take place and of any delays. Very good service and would use again.
|Delevery took a very long time
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.