Received item and happy with product, but delivery took ages. Thanks ...Salvatore Bambino
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I have ordered from MyTub numerous times and have always been impressed with both the ease of ordering, updated communication and the products purchased.
This Company provides Customer Service at its best and cannot be faulted.
I can highly recommend MyTub and will continue to place orders with them in the future.
Andy Yates
Andy Yates Fitting Services ...Andy Yates - Andy Yates Ltd
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Prompt service, product as described and at a very reasonable price.
Will use service again when necessary. ...Asha Ravi
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Arrived as described.
Would use again and recommend to others.
Many Thanks ...Angus Woolley
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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The brushes arrived next morning. Exceptionally quick service. Well done. ...G A SMITH
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good service, friendly staff ...edward newell
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Good experience and very good personal service from Rachel re delivery date which was given as 12th and she has managed it for 8th, however many sites offer next day delivery and I would probably in future shop elsewhere as the wait is quite long and we need product now. ...Linda Morgan
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after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted . ...jon diver
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Great service, good communication and the item turn up on time and in good condition ...Neil Chambers - Chambers Building
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