Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product! ...steven owen
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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All is ok, the delivery cost is a little high. ...Chan Wai Yin - William
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A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you. ...Roger Elliot - Dunsop Farm
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Brilliant ...Peter Woods London Limited
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Many thanks once again,superb service ,parts delivered on time.
Nice to deal with a good team of people who care. ...Moordown Gas Services
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Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly. ...Mrs E Andrews
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much ...Stella James
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Thank you for the toilet handle it works perfectly. The wait was a bit long but
acceptable. I think you should add the vat on before adding the postage.
It beats having to have a new toilet fitted. ...Mrs Eileen Smith
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Ordered on 3rd February but not delivered until 17th - 14 days later. ...John KentonPage
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