Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
Thank You.
...Mr C P Ryan
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
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Excellent communication throughout right through to delivery. Keep up the excellent service
...Jason Nutkins
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Excellent service and surprised with a prompt deliver. Very happy from a first time buyer.
...Vijay Modha
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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress.
...Angus McIntyre
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Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work.
...Brian Townsend
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required.
...Fiona Laing
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My order was correct and delivered before estimated date.
Excellent service.
...Mr B E Chalk
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Excellent first class service. All products arrived as requested. Laurie and Steve were outstanding in replying to emails etc.
I thought that there could be more product information on the website.
Congratulations on running such an efficient busines.
Thankyou,
...Peter Mellor
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£
£1341.07 
