|Excellent customer services. Very fast response to e-mails.
I shall use you again and recommend to others.
|A very helpful, professional service. I would like to thank the gentleman who helped me with placing my order. We are waiting for the delivery now and are confident that all will be well.
Little Oaks Residential Care Home.
|good service kept well informed thanks will use again
|Thank you for such a fantastically fast and efficient service. Excellent customer service, kept informed from the beginning right to through to delivery.
The toilet seat is just as described at a good price - received in 48 hours.
Would highly recommend to anyone.
|Great prices,good service !
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Efficient service, thank you
|Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.
|Customer services excellent and product great - would use again.
...Mrs Suzy Francis
|Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items.