While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order.
...Paul McSparron
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Parts exactly as ordered and good delivery, greet job.
Many thanks
...Dr H. Williams
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The order arrived promptly will use again
...Darrall Kitchen
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Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue.
...Thomas Walford
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Really good service - quick and good product. Will use mytub again.
...Mrs Rita Livermore
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Quality products at unbeatable prices, great people to deal with and free delivery to Inverness!
...Gerry Beard
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Great price, great item replacement toilet cistern, great comms, recommended!
...Alex Kells
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Excellent, saved my life!
...Kate Kwong
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Thanks a lot!
Today we received our order.
Regards,
Gunay Yusifova
...Akbarov Zaur
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£
£592.12 
