everything fine, slight delay but kept informed at all stages.
...PHILIP WAINWRIGHT
|
Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future.
...T SMITH
|
Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
------------- ------------------------- ------------------------- ---------------------
Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub
...Lynn Frances Andrade
|
Excellent service, great communication, would definitely use your company again
...michael cooney
|
I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required.
...Jeremy Curtis
|
Fantastic service . Very pleased with the customer service . Thank you so much for all your help !
...Annie Meadows
|
I have had absolutely outstanding and excellent suport from one of your technical team, Mr. Laurence Fineran, over some basin taps.
His responses and advice have been superb, I cannot praise him enough. Please pass on my thanks.
...Trevor Newborn
|
Excellent overseas service. Quick and helpful.
...Mike Enns - Aurora Geosciences
|
Very good service
Good Product
Also very good customer services,
Thank you
...Praful Ratanshi
|
Very good and prompt, using special delivery.
...Robert Millington
|
£
£592.12 
