Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Miss Aigoro
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Great service. Highly recommended. Superfast despatch
...alan downes
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
...Philip Gould
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Very pleased with the product, price, and delivery service. Delivery was prompt, and when I had just missed the delivery man, I phoned up and he returned within the hour, extremely impressed!
...Carol Hanney
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
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Very impressed. First time Ive used My Tub but no complaints. Have been kept up to date with the delivery date and, although later than originally expected, arrived as per advised and in perfect condition.
...Mrs Jean Cox
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Easy to order on line. Best price for the tap filters I bought. Excellent communications throughout the transactions and prompt free delivery. very happy
...Richard Bond
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Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service.
...Neil jaques
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My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless.
...tony burtonshaw
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I was really pleased to be able o find the exact toilet pan I needed on your site. Your communication was excellent. The toilet arrived promptly and in perfect condition. Thank you.
...Julia Horne
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£
£592.12 
