Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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excellent service. My order arrrived next day. ...Selwyn Dyson
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my-tub were great again but the part took some fettling to fit
did in the end though-all good : ...j leroy
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Quality courteous service and efficient delivery. ...Clifford Slocombe
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Exactly as dscribed. Item delivered quickly. Thank you ...donald clark
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Very efficent ...marti cannon
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Efficiency and reliability! ...Marini Maurizio
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A very easy transaction and a superb quick delivery, ordered on a Thursday and arrived at 08:30 on the Monday, the day when there had been a significant snowfall..............Well done, highly recommended Company ...Michael Howard Humphreys
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Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June. ...robin drummond
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Thank you I received my order in double quick time a very professional service and Im sure I will be using you again.. ...tony cadwallader
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