Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back...
...Mark Lancy
|
I found your service excellent, the part I ordered was out of date and your web site did take my money without telling me this. But it was picked up and dealt with by your team. Ive now ordered a new PCB but unfortualty gone else where, after talking to one of your sales people. Most of your competitors prices where between £141 and £149 before VAT and yours was £181. I would have paid £150 becuase I liked your service so much.
Kind Regards
John Gallagher
JAva and Jazz LTd
...John Gallagher - Java and Jazz ltd
|
Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers
...Ronald Shore-Marston
|
MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend.
...Jack Ribbons
|
Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia
...Julia graham
|
Excellent service from initial enquiry through to speedy delivery. Thank you.
...Darren Plowman-Read
|
Good communication - good service - great prices - will use again.
...Graham Brown
|
They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again.
...windridge Coatings
|
The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
...Wayne Hinton
|
The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
£
£592.12 
