Excellent service with regular updates on delivery. Product was as advertised on website which was easy to navigate. ...Stephen Dines
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Top customer service. ...David Gillanders
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This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!! ...Sheen
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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excellent, delivery was on time for an item that could not be found anywhere, your prices are quite reasonable and the update on your order service is accurate. thank you. ...Saif Ahmed
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good service, quick to reply to messages, only suggestion is that the boxes are clearly labelled for the attention of a person and not a company and therefore not getting misplaced
but other wise a good service will use again
...HomeServe
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I would recommend this business without reserve, a very good and helpful service which is all one can ask for. ...Charles Young
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...david shorter
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again. ...Nick Cumming
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thanks for the easy transaction, pans fine ...Jeff Axford
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