I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy
...Mandy Wiles
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I was very impressed by the fact that the swing arm which Id ordered arrived within 24 hours of your receiving the order made on Saturday on the Monday morning. Our plumber would have been happier if it had been accompanied by suitable boltsscrews to fix it with but that wasnt actually a problem.
Thank you very much for your helpful web site and excellent service.
...Janet Burrows
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Brilliant response
...Abey Air conditioning ltd
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Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.
...robin drummond
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Excellent service.
I was phoned to say there was only one in the country in Wolverhampton Monday afternoon agreed to have it delivered by courier was delivered Tuesday 1:30pm
A big thank you
...NORMAN WATKINSON
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub.
...claude lehuede
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We were happy with our online purchasing experience and the items arrived in good time - thank you
...Sensemaster Ltd
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive
...B.Mistry
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Very happy with service and product received. thank you
...neil hickman
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
...ROBERT
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£
£592.12 
