Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
...roger appleton
|
Excellent service and communication regarding order.Prices better than any other quoted ...Steve Fallowfield
|
very fast service, thanks alot ...Steve Misiak
|
The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
|
Excellent service.
Many thanks,
John. ...JOHN BOWERS
|
Super. Great communication, speedy delivery and value for money. Cant ask for more.
...Carol Norton
|
Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
|
Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.
Mary Cotty ...Mary Cotty
|
Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A ...Martyne Mullar
|
I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered. ...David Stobbs
|