While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
...Kenneth Ambler
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I DEFINITELY RECOMMEND USING MYTUB. What a brilliant online website. Excellent free delivery which reduced the cost of my items considerably. Well done. Your email updates provided me with a confirmed delivery date, which was spot on. Great service. Thank you.
...Chrissie
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Easy to navigate website desktop version, Wide range of products, Great Service, Good Prices, Fast Delivery, top marks, will use you again and recommend you!
...Didar Bhamrah
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The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!!
...Michael Dickens
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Excellent service and communications
...John Paterson
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Many thanks for all your help in obtaining the items requested
We are most impressed with the service that you provide and would not hesitate to use your company again
...Fenwick Ltd
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My toilet seat arrived this morning having only ordered it yesterday. It is already in situ which is a relief with guests staying this weekend. A superb service. Many thanks. We will certainly recommend you to friends.
...Regards Carol Burgess
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day.
...Anne Drysdale
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very good got was advertised
and also a telphone call to them to adiveson fitting and is on and working
many thanks vic
...victor a hill - private
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£
£163.28 
