very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends ...les green
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again. ...Nick Cumming
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Thank you a quick and easy purchase that was delivered in a timely manner.
Many Thanks
Mr Wilson ...Mr Wilson
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Product came in pristine condition. I am very satisfied of the lead time and the product. Over all 55 star. Thanks again Mytub ...Abul Choudhury
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Excellent service. Helpful staff. Prompt despatch. Fragile item well packed and arrived undamaged. Many thanks. ...Henry Duncan
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I am extremely statisfied with my purchase of matki shower cubicle , it was easy to seach for and order the the item required on the website, customer service was excellent, no problem in contacting,sending receving any meesage. I was kept informed of the delivery which arrived as stated. I will recommend My Tub to my friends and will make purchase from My Tub again. 28.06.2014 - M. Siddique - Manchester ...MUHAMMAD SIDDIQUE
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Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
...Jennifer Killick
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though ...MARTIN SEYMOUR
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much ...Zakiya Hanslot
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