Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website! ...Michael F Harris
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x ...James Randell
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I found this to be a very fast and efficient service and will definitely use you again int he future. ...Mrs Syliva Simmonds
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...C Lord
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Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide. ...V. Robertson
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Excellent service for a great price. The delivery driver was very friendly and helpful too! ...David Butt
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Excellent service with good communication about delivery date. Will deal with again happily ...David Lucken
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done! ...Ray Howell
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I have received great service from several people of this compnay, all patient clear and very very helpful, as I am a women have no knowledge in unvented cylinders things were explained to me clearly without being annoyd by the number of times I had to call or email, and for that reason I purchased my cylinder from them because I know I can get a good service ...Rona Barreto
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