Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again.
...Emma D
|
Good service.
...Julie Hampton
|
Item delivered in good condition on the day that was forecast
...John A McBean
|
Delivery date well communicated and delivered as promised. Excellent service.
...Kieren Tucker
|
After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks
...Craig Watson
|
You had the exact part for an old model fire which was great, and from order to delivery was only a few days. Again, well done. The only thing that I struggled with, was the option of collecting from an outlet, of which I think were 755 places. I couldnt find the locations anywhere. Perhaps for trade only All in all great service and would use you again
...John Greig
|
Service was excellent, thank you.
...david stock
|
thank you
you found it when others could not find last in country
made job better
...steven john lawrence - Steven lawrence plumbing services L
|
Thanks - very fast service with friendly and helpful staff
...Andy Phipps
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
|
£
£1341.07 
