Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...Peter Mundy
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Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again. ...Angie Stuart - James Laing
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks. ...Mr Paul Bruce
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Good communication. Appreciated. ...George Brown
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Although the Cartridge was expensive , but could not get the same anywhere else, had too buy it, but the time it took to receive it was very acceptable. Have not fitted it yet but I am sure it will be fine. I probably could have got a nrew tap cheaper but buying the cartridge saves all the hassle. Would us MyTub again. ...Cameron Campbell
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered. ...David Stobbs
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly ...MR P KELLY
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order arrived on time and as described. thanks. ...mr Paul East
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful. ...Aidan Murphy CT Electric
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