Received with thanks ...Michael Burwin
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All was fine - bit of a nuisance having to go and pick it up from Bristol Parts but very luckily they were not too far from me - and anyway I can understand and approve of the reasoning behind it. ...Don Thomson
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Part delivered as informed, good service, will use again when required.
Thank you.
Martin. ...Martin Doody
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou ...Paul Sercombe
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Thank you so much for all your help with my recent order and enabling me to be able to collect it instead of paying for postage. Your help and assistance has been very much appreciated, thank you. ...Andrea Newlyn-Jones
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Thank you for a very quick delivery...impressive!
I and my posterior are very grateful ...Trevor Utting
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Right product at a good price and very quick delivery ...John Newborn
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Very good communication and an excellent service. Thanks. ...Edward Kinsella
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Found the service from mytub first class,
Thanks very much, will certainly use again : ...Adrian Robinson - A
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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