I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future. ...Andy
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Great Service from a Great Company. Communication, products and service are faultless. Highly recommend this Company.
Andy
Andy Yates Fitting Services ...Andy Yates - Andy Yates Ltd
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Thank you
Please do not send anymore emails ...John McMullen
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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress. ...Angus McIntyre
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend. ...john evanson
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Great service, goods arrived a day early . ...I Lowe
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An excellent service, kept in touch throughout. Had a small problem over delivery times/dates, but all was sorted to my complete satisfaction.
Many Thanks ...Mrs Brenda Braithwaite
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
...Paul Newton
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This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!! ...Sheen
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I was very pleased with the quickness of responses to my queries. A pity that the item has been discontinued and was unable to buy from you. will keep your site on record for any future needs. ...David Trowbridge
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