re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended ...Richard Metcalfe
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Order was delivered very quickly and efficiently. ...Gillian Dunnet
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks ...Zoe Metcalfe
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Amazingly quick service and good prices! ...Brian Buxton - Leading Light
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Great service, fast delivery! ...Geoff Speller
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Many thanks for pionting out the colour choice and your prompt response in correcting it ...roger ward
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Superb next day delivery, just waiting for one more item from MyTub. ...Sean Denton barnsley.gov.uk
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Fast and efficient delivery - pleased with my purchase ...Fiona Whitelaw - WCS
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The tap arrived as you promised. My only comment your service is the lack of it at weekends! ...John Dunsbee
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