Thank you very much. Outstanding customer service and communication. ...Angelique Jill Faure
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VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good. ...John Pearson
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Really good service - quick and good product. Will use mytub again. ...Mrs Rita Livermore
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Could not fault excellrnt service ...robert harper
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First time we have dealt with you ,very efficiant and polite,goods arrived on time excellant ...Stewart Plastics
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Excellent service with very helpful staff ...Melvin Hubbard
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Excellent product at an excellent price.
Item able to be delivered to our builder as we were away on holiday.
Well done and thank you. ...jayne baccoli
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Thank you for sending my order and for the emails regarding its progress. The parcel was delivered to a trusted neighbours home. However the packing was so badly sealed that it had split open and all the contents were partly opened, the DIRTY bubble wrap was partly around the boxes and hanging out of the box and my neighbour - and apparently the delivery driver- were worried in case items were missing. Happily everything was undamaged and my order was complete. Im glad you stock items no-one else seems to care about. Thank you for that service. ...Mrs Irene V Turner
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Just wish to comment on the recent experience with MyTub.
Espeically Steven based in Newcastle, was very helpful throughout the entire process- and the driver who got x24 pans from around all your branches to our offices in Bury. I was advised that they even included x1 free of charge which shows that this company go out of their way to provide excellent customer service.
Many Thanks
Daniel Bench ...Daniel Bench
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