Good service, didnt think we could get what we wanted as it was part of a bathroom suite, well done. Thanks. ...david neasham
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Replacement kit is fine. Damaged kit returned to courier. Thanks. ...Mike Ware
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Fast effective service - got what I wanted - job done!! ...Dharmesh Kesur - Heart of Kent Hospice
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Most prompt and friendly when I was negotiating a different delivery address ...SM Hedworth
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The programmer i ordered was as described, but had to wait a month before order arrived.
L. Forno ...L.Forno
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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appreciated effort by on line support.
Disappointed with company not sending part in time for Friday delivery.
Appreciated effort by delivery driver on Monday.
satisfied but could do better ...A. P. B. Thompson
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Great product with the strengthener, witch made the cut down panel give a pleasing result ...martin woodland building maintenance
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you. ...Stephen Watts
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A week to supply a cartridge, far to long. I bought another cartridge locally and fitted it as I missed the delivery in the morning. I wouldnt use them again to save £20 ...V M Building Services Ltd
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