|Generaly good service but disappointed with delivery promise should have been Friday, then Monday, finally arrived TUESDAY PM
Usually better, Christine is very helpful.
...WENSLEY CONTRACTS LTD
|Found the product I was looking for easily on the MyTub site. Purchased without difficulty. Was continually kept up to date with my order status and delivery by email. Item arrived in a reasonable time and well packaged. A fantastic experience for my first time order and an excellent service. I will be more than happy to revisit this business for any similar type orders. Thanks.
|the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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We are very sorry for any inconvenience, a new unit is being sent out today to you.
...langley grammar school
| I had excellent service from MyTub I received the product I had asked for
Delivered at the time stated
|Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !
|Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!
|Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service.
|Superb service as always.
...Steve Faley - Ondemand Plumbing
|Brilliant service, thank you. Robin
|Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.