Hi, Good, fast and efficient service. D. H.... ...hewitt maintainance
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Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ... ...Jeremy Cobbold
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ... ...Paul Webster - Dr Tap Plumbing
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Excellent service, kept informed from start to finish. Good prices and free delivery. Would definitely recommend and use again without hesitation. ... ...Mike Willcocks
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Great service, quick, easy to order and best price I could find for the items I ordered..thanks... ...Fiona Tamplin
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges... ...Robert Bridges
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Delivered on time, well packaged to. Thanks. ... ...MR A M GILMOUR
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good.... ...Joan Muir
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Great company can not fault it in any way great service many many thanks regards from Terry ... ...Terry McNicholas
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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