Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges
...Robert Bridges
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Good website, very pleased with tap heads as I’ve been told I could no longer get them in Sheffield. Efficient service and updates on my order and delivery. Would recommend this company.
...Yvonne Bedford
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Would highly recommend this company. Ordered a replacement pedestal for my sink which arrived in just a few days. Helpful staff
...Karen Cohen
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date.
...Ms Helen G. Hughes
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Hello There
Yes I have received my shower seat. Waiting for it to be fitted now, so I can have a wonderful comfortable shower
Kind regards
Hilke Hasenkamp
...Hilke Hasenkamp
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ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service.
...Mr Eric Cantrill
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Excellent service, really prompt to reply and helpful.
John
...John Corrall
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Nice web site easy to find the exact tap I wanted at a good price. Contacted me with update on delivery date. Goods arrived on time. Thank you My Tub
...Geoffrey Field
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Exellent service,will use again
...Angela Hill
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£
£1341.07 
