I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
...michael dennis
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Excellent service. I placed an order for a toilet seat, having never used you before. Received a phone call within minutes checking I had ordered the right item as there are different sizes available. Having confirmed item was correct it was delivered 2 days later. Very pleased.
...Nigel Spargo
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend.
...john evanson
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Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend
...Mrs Cheryl Smith
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Excellent service.
Free delivery
Hassle free
...D Bailey
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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy.
...Alan Downie
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I would like to take this opportunity to thank you and your company for the speedy and efficient way you have dealt with my query.
Excellent service!!
...Mr M D Rawle
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Wow ordered this on Wednesday morning and it arrived that afternoon. Very impressed with the service. Website easy to use as was ordering. Item arrived all packaged intact and unopened part for an old boiler will be recommending and using this site again. Well done on a A1 service. Thank you.
...Tracey Dineen
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£
£1341.07 
