Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale
...Mr J P Lightfoot
|Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
|I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
|Good price and fast delivery
What more could I want.
|many thanks for purchase of Armitage shanks bath .
Excellent communications etc .
Have recomended to friends and relatives
|Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
|No problems. Good service
...Denis J A Mac Daid
|Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!
...J J A VAN WEERELD
|very good service ,
...vince chalk - vince chalk home improvements
|Good price and very good service quick delivery