Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again. ...p richardson
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Please be aware that all goods were received safe and sound, but had to be repackaged by your courier PTS as the weight and volume of goods were too much for the padded envelope used. ...EAG Megson
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Good service. Had problems getting the product elsewhere {Screw-Fix}. I got the taps I required at a good price {less than Screw fix} and they arrived when promised. Well pleased. Well done. Will definitely use your company in future. ...John Dunn
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service. ...mike chmiel plumbing services
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles ...Martin Gillard Vigo Limited
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You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks ...Thomas Guy Evans
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we ...Mr. Anthony Hopkins
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Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated. ... Paul
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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding. ...Neil Parsons
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Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie ...Josie Hobson - NSG Exports Ltd
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