We had excellent service from My Tub. From placing the order to the delivery of the bidet everything went as planned.
I only wish other companies we have ordered from recently could have been as efficient. We are very impressed with the company and would recommend you most highly to all our friends.
Regards. Jennifer Lowe ...Jennifer Mary Lowe
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Excellent service from your team. I will use you again when the need arises
Thanks
Trevor Weavers ...Trevor Weavers
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Fast and efficient service. Would definitely recommend and use again. Thanks again ...James Dyer
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Product as described but note that it is plastic at a reasonable price and delivered promptly. ...John Bogie
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Great service, best price I could find and the item arrived very quickly. 100% satisfied! ...Barney Scott
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Fast delivery, good price and communication. Will recommend. Thanks ...Matthew Adams
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Easy to use and delivered quickly. Thank you. ...Paul Padden
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Fast and efficient service. The order was delivered exactly as specified on the date advised.
Thank you ...Patrick Squire
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