|Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
|Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks
|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
|Great customer service, however the web pricing on the tube is a bit misleading
...ADRIENNE TUCK MARSHALL LAND SYSTEMS
|thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
|I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
|I am happy with the product, but when it was first delivered the delivery company put a card through the door to say they tried to deliver the parcel, I did ask that if nobody was in then please leave in the garage, this was not put on the parcel, I went and picked it up to make sure the we did receive it.
...J22 Data Solutions
|Thank you very much for quick response and fast delivery.
Your customer service is excellent. Christine was really helpful and I apppreciate very much for her updating order progress on time.
|Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.