Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment. ...Anne Pritchard
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Very helpfull and quick delivery. ...shirley fryer
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...Sameena Ismail
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered! ...Duncan Alexander
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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I was delighted with the service I received from My Tub. The prices were much better than any I could have got from any of our local stores. The delivery was prompt and fitted in well with the new bathroom
Many thanks ...Mary Devereux
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excellent service, thanks for the prompt delivery ...john kennard
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Thankyou for the very fast and efficient service and delivery. ...Mr.Bargery
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...Ian Smith
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