Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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All round 5 Star service, would recomend to anyone.
...Anthony de Vine
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Extremely happy to have found this company the materials turned up on time and Steve was extremely helpful on the office with assisting us with the order
Will definitely use this company again
...Peter Janes - P Janes ltd
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Would use again, kept informed at every step, and item received very well packaged
...John Barrie
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service.
...Perrys
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Excellent service. Would use MyTub again.
...Robert Williams
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A company that looks after its customers and does everything possible to complete their order . First Class
...I.E.Ralph
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The item arrived next day - great service
...Trevor Owen
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Item arrived on time and correct. Very efficient and would use Mytub again.
...Owen Catchpole
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Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again.
...Paul Callow
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£
£1341.07 
