|Good service and communication - would recommend.
|Excellent sevice, Faulty goods were replaced within 48 hours.
I saved £34 on bath panel price quoted by local builders merchants.
|The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a Â£15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
|Its a shame that you could not get the restricted flow taps which were still on your web site but service was good once this was identified and items replaced with standard, un-restricted, ones. Thanks.
|The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
|everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery!
| Good quick service, nicely packed and very good communication.
Many thanks, derek
Item delivered in good order very quickly, excellent service.
|good prompt service, thankyou, peter
...Mistral Yachts Ltd
|Item deliverd quickly. Totally happy with it.