|Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend
...Mrs Cheryl Smith
|Fast delivery which is always appreciated, however the product I ordered has a manufactures life time guarntee but the product was delivered without any manufacturers paperwork
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The manufacture does not send us any paper work however there garantee still stands on the Eddy electronic water descaler/conditioner
Any problems just let us know thanks.
|Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process
|MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues.
|Just want to say excellant service with a decent delivery service for the home DIYer. Internet page have good information on products. Keep up the good work
|I used your check stock feature which varied you had my sink in stock before I placed an order. This gave me confidence that I wasnt going to be left waiting once Id placed the order.
Once the order was placed the communication on my delivery was very good and my purchase arrived promptly.
Price and service are first rate.
|Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again.
...Andrew Martin Whitton
|Great service - delivered as promised
|I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required.
|Im very happy with the service from MyTub. They were instrumental in obtaining an obsolete part for my boiler that was cosmetically important for our property renovation. many thanks and I will certainly use your service again.