|As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done
|Easy website to use. Item took six days to arrive, but well packaged and far cheaper than if bought locally by myself. Communication on the progress of the order and delivery including the you should have it by now email was excellent. Will use again the next time the boiler needs a spare part.
|The staff were very helpful and helped me to source the part needed and it was delivered when they informed of the date. I am extremely pleased with the service and would use them again and recommend them to others
...Selby District AVS
|Good Service and A communication.
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|Hi everyone at My tub my congratulations to you all your service was easy and efficient, the regular feedback which led up to the delivery made the experiance excellent. And I will certainly use you again.
...Monocon International Refractories
|Excellent service and delivered with no damage and on time - definitely use mytub again!
|The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.
|The goods were received on the day they were expected and all in good order. I searched, but this was the best price I could find on the net. I would recommend based on this purchase.
|fantastic service - my shower supplier plumbcenter said the item was unavailable yet my tub found the item made by plumbcentre..! and sent it to my local plumbcenter branch - jeanette from my tub was very helpful and i would use them again