|Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
|Excellent service at good price - thank you.
|First impression counts! I telephoned this company to enquire if they could supply me with a high efficiency, fast recovery Grade 1 copper Cylinder with 28mm coil, constructed for thicker copper sheet 1.7mm2mm rather than normally produced copper thickness cylinders.
The company representative who took my initial enquiry was very competent, quick to grasp what I wanted, he suggested options for me to consider, then rang me back within an hour to provide me with a detailed quotation inclusive of delivery. I accepted the quotation and asked for representatives to contact me to arrange payment, and subsequently provide me with prior notification of the delivery date.
The entire process from my first call, and subsequent communications were with the same company representative througho
|A good price and speedy delivery through my letterbox. Frequent email updates kept me in the picture whilst my order was processed. I am pleased with the service and will use again.
|Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
|We ordered the lavatory pan late on a Thursday and it was delivered early the following Monday morning. Our builder examined it and was very pleased with quality of it. Installation is now complete and I am veery pleased with my new cloakroom. Thank you for your prompt service and delivery.
Mrs. C.S. Petrie.
...Mrs C S Petrie
|Very pleased with overall service. Good practical web site.Helpful with delivery window.
|Good comunication but no dilivery on time.
------------- ------------------------- -------------
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
|Pump easy to find with very prompt delivery. Good service
|I am impressed with your service all end. Pricing is very competitive, I like the free delivery over £50. Packaging was immaculate.
I had a problem with a mytub order years ago when I was starting out as a plumber. So unfortunately I have avoided you since. But, I thought I would give my tub a go again and very pleased. Will use again!
...Rachel wilkins - She-Plumbs Brighton