|Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards.
|Very easy transaction , part delivered on time
|A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
|Fast service got what I needed.
...Dharmesh Kesur - Heart of Kent Hospice
...coat marine limited
|Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated.
|Delivered on confirmed date,every thing o.k.
|Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect.
|Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
|Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you