|Overall good service. Quit expensive delivery charge for a small item.
|thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
|Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
|Many thanks delivering package on the date as stipulated.
...Dr Harry Eccles
|Good communication and great value. Many thanks
|Processing of order very good , however still awaiting goods
...Alun bassett Jones
|Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent.
|Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks.
|Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.