|A big thank you for the fast service and delivery.
...The Crown Inn
Yes I have received my shower seat. Waiting for it to be fitted now, so I can have a wonderful comfortable shower
|Great service, competitive pricing. Would definitely recommend MyTub to others.
|Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated.
...Vigo Software Ltd
|Items listed should state if they are in stock or not.
Also any additional charge for faster delivery.
|Speedy delivery all as ordered.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|fast friendly service very helpful with good communications pleasure to do business with you many thanks
|The Customer Service at mytub were exceptional. The Roca corner sink and towel rail I had been searching the internet for I could not locate anywhere, but a quick call to mytub, not only located the sink in the UK but also located the towel rail at the manufactures in Spain.
A friendly service, who kept me informed throughout the search.
Would highly recommend mytub.
|Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service.