I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner ...Debbie Warner
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Arrived as ordered on the day advised. Very good service and excellent communication throughout. ...Gwen Bayne
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Very happy - great price - goods arrived on promised day, exactly as described and well packaged. Would definitely recommend to others ...Andrew Uttley
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM ...Vincent Manahan
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Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
...Paul Parry
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Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery. ...ROBERT MURZINSKI
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I needed this component in a hurry so went with who ever had it in stock. £12 for a five day delivery time is expensive for what is a small part especially as the order was actually fulfilled by a company local to me a few miles away in West London and not by the company I ordered from who are based in the North East. Ill be looking more closely at local suppliers in future. ...Graeme Harper
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thank you
you found it when others could not find last in country
made job better ...steven john lawrence - Steven lawrence plumbing services L
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented. ...Mark Reid
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Excellent prompt service - would have no hesitation in recommending ...Roz
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