Very helpful service. Many thanks
...Richard Becker
|
Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul
...Paul Cappleman
|
There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again.
...H.W.Wilson Ltd.
|
Supplied on time kept informed of orders progress delivered on day we were told good service
...jack ford plumber0
|
Excellent Price, Next day delivery, Easy to follow ordering, Very Pleased. Regards Chris
...Chris Leigh Catalent Pharma Solutions
|
I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
|
I recieved my order a day later than advised but it arrived in good condition and the driver was helpful and curtious
...Mrs P Keys
|
Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you
...Mark Topliff
|
I was worried that I would not be able to obtain a replacement for my broken basin as it was obsolete. I was grateful that My Tub was able to locate one and it was delivered bang on time, Thank you My Tub!
...Terry Morrissey
|
Very happy with the service. The items I bought were reasonably priced and just what I wanted. Your sales people were helpful in finding my nearest outlet with items in stock because I needed them urgently and pickup was very straightforward.
...Eila McGeary
|
£
£1341.07 
