Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others. ...Gary Mallinson
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Best price for the shower part we needed and it arrived very promptly too - great communication keeping us aware at every stage of what was happening. Now our daughter can have her own shower back so wont need to use our ensuite at 6.00a.m. - many thanks! ...Lynn Hunt
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Very good service the
order was just right ...steve vardon
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Great communication, items well packaged and despatched extremely promptly. Cant fault it. ...kate brown
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Prompt delivery.no hassles.cheers. ...kevin morton
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Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
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Excellent service ! ordered on line, cheap, delivered on time, did the job and now have an operational shower again. Thanks and will definitely use you again. ...Matthew Coxall
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Swift delivery as promised. Very helpful staff on chatline ...Mark Edgar - Lincolnstudentlets
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We thankyou for getting the order down to us for the weekend , but when i went to collect fron the plumb centre the order was very confussing as the part was in a sealed bag saying 1 pair but with only 1 hose in the bag, so the manager opened a new myson heater box and gave me the hoses from that. ...Paul james construction
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