|Delivered on time, correct item, ok price.
|Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
|Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
|No problems with purchase would use again and would certainly recommend
|Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
I bought a Riello R40 G10 burner from MyTub about a year ago as retrofit for a 30 year old oil boiler which was in otherwise good condition. The choice and fitting of this burner was non-trivial and I received entirely excellent advice on these matters from your sales team. I shall be pleased to approach MyTub as my first port of call in any related future purchase.
Thanks and regards
|Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days.
...PTJ renewables ltd
|I am very happy with my order and the way it was dispatched. There was a slight delay due to the Christmas and New Year period. I was kept well informed throughout and once into the new year my order was dispatched. I would recommend myTub for heating supplies.
|Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!!
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.