Order arrived promptly. Thanks.
...Alex Anderson
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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.
...Mr Mark Shaw
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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub
...Lynn Frances Andrade
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me.
...RAE HALDENBY
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Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
Thank you.
...Peter J Sclater
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Excellent service really helpful with issues and put the customer first
...Mr kevin duddy
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Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again
...Michael Leonard
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A Fast Delivery
...Reece Bevan - Plumb Factory
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !
...Dennis Underwood
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Product arrived very quickly and was well packed. Requested a copy invoice at a later date and that was emailed within half an hour. Thanks Steve.
...steve fearn
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£
£1341.07 
